Privacy policy

Privacy Policy

Last Updated: 13th july

Welcome to Main Character Dept. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Information (processed securely through our payment partners)

  • Order History

Non-Personal Information

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Website Usage Data

  • Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website, products, and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails or offers (only where permitted or with your consent)

3. Payment Information

We do not store your complete debit card, credit card, or banking information on our servers.

Payments are securely processed through trusted third-party payment providers that comply with applicable security standards.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze visitor behavior

  • Personalize your shopping experience

You can manage or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

5. Third-Party Services

We may use trusted third-party service providers, including:

  • Payment gateways

  • Shipping and logistics partners

  • Website hosting providers

  • Analytics services

  • Marketing and email service providers

These providers receive only the information necessary to perform their services and are expected to protect your information in accordance with applicable laws.

6. Data Security

We take reasonable administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to use commercially acceptable security practices, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal and accounting requirements

  • Resolve disputes

  • Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Customer Rights

Subject to applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal data

  • Withdraw consent where applicable

  • Object to certain processing activities

  • Request information about how your data is being used

To exercise these rights, please contact us using the details below.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected, we will take reasonable steps to delete it.

10. Marketing Communications

You may receive promotional emails from us if you subscribe or opt in.

You can unsubscribe at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.

Any updates will be posted on this page along with the revised "Last Updated" date.

12. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:

Main Character Dept.

Email: maincharacterdept26@gmail.com

 

By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.